How does MisterCertified provides support to hosting customers ?

We offer customer support 24/7 by Helpdesk, Live Online Chat, and Email

Open helpdesk ticket https://my.mistercertified.com/ we will answer as quickly as possible, usually within
2 to 6 hours but frequently very much faster (minutes).

All our clients have been happy with our support; it's prompt, detailed, and thorough.

You can click on Live Chat image and chat with us anytime. If the chat icon says "Offline" it only means our visitor alerter is
off at that time, it does NOT mean we are actually "offline".

You can still post helpdesk ticket or send email to get speed support.

We are here 24/7 to help you all the way!

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What are the payment methods you accept ?

We accept Paypal Payments and All major Credit Cards. We accept Master Card, Visa,...

Can I upgrade my plan at any time?

Yes, you can upgrade to higher plans at any time and there are no setup fees involved for...

Will my account renew automatically?

Yes, unless you tell us otherwise, your account will renew automatically at the end of...

Do you support audio or video streaming ?

No. Audio or video streaming requires huge resources since all our hosting plans are in shared...

How long does it take to setup new accounts?

Generally, once payment is received, all accounts are set up in few hours or less. Sometimes this...